Purpose

May
18

Purpose at Work

tom on May 18th, 2012

People have always craved contributing to something that is worthwhile

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May
16

Cheese Not Required

tom on May 16th, 2012

Here is the TED ( YouTube ) video of Daniel Pink explaining the mismatch between “what science knows and what business does”.

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Leadership & Leaders, Purpose No comments »
May
2

Loyalty is Dead… Not! Part 3 of 3

tom on May 2nd, 2012

In my prior two posts on this topic, Part 1 of X and 2 of X, I shared my belief that loyalty is alive and well … just not loyalty to the dimension of time. Enter stage left: purpose.

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Apr
27

Hospital “Customer” Service at Texas Orthopedic Hospital

tom on April 27th, 2012

Just a little personal observation in the context of a mystery shopper. This past Monday my wife reported for surgery at 6:00 am …

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Mar
28

Performance Through People: Wells Fargo – Part 3 of 3

tom on March 28th, 2012

There is an overriding lesson from this series of posts about Wells Fargo. First, though, here are the final three culture characteristics …

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Mar
26

Performance Through People: Wells Fargo – Part 2 of 3

tom on March 26th, 2012

In our last post, the first of three, I wrote about Wells Fargo and how their attention to their employees and culture first … then their strategy … has resulted in superior performance. How superior?

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Feb
29

Corporate Philanthropy – Beyond PR

tom on February 29th, 2012

Recently there was a comprehensive story in the Houston Chronicle that tallied the philanthropic activities of Houston corporations and foundations.

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Jan
25

Leadership from the Sidelines #1

tom on January 25th, 2012

This past Sunday the AFC Champions, New England Patriots, and the NFC Champions, New York Giants, advanced to the Super Bowl. If a sports season is like a “year” in business …

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Achievement, Purpose, Viewpoint, Vision No comments »
May
19

Leading Millennial’s … Moving from Boot Camp to T-ball

tom on May 19th, 2011

My wife Nancy alerted me yesterday about a special report on CNN about managing this generation of workers.

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Apr
22

Character in Baseball – Corny?

tom on April 22nd, 2011

I’m a great baseball fan and while I don’t know all of the in-depth strategies and intricacies, I appreciate the game as the skill levels of …

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